Our Customer Service

The reliable and long-lasting operating performance of hydrogen fuel cell systems and plants is our top priority! For this reason, the customer will be continuously supported by our service team, consisting of service technicians and specialist engineers.

Even before delivery, the installation site is examined. The complete installation or an implementation in existing project setups plus commissioning are carried out by our service technicians on site.

For a permanently smooth operation, we offer maintenance contracts in various forms. From the standard maintenance contract, which includes the regular inspections, to the all-round carefree package, we will find the right offer for customer-specific needs and wishes.

We also provide operators, contractors or service partners with dedicated training designed to help you carry out the requisite service and maintenance activities on your own.

Service Hotline
Phone: 0800 / proton1 oder 0800 / 7768661
(free within germany)
Phone: +49 (0) 89 / 127 62 65-44 (from abroad)
On workdays from 08:00 o’clock to 18:00 o’clock
Mail: service@proton-motor.de

The high-quality operating performance of hydrogen fuel cell systems and plants is our top priority! For this reason, the customer will be continuously supported by our service team, consisting of service technicians and specialist engineers.

Engineering

In order to meet your requirements and demands, we offer further engineering services in addition to our fuel cell products. These include the detailed analysis of the customer`s inquiry and the following points:

  • Analysis of load and driving profiles
  • Creation of packaging studies
  • Creation of feasibility analysis
  • Development of customised hydrogen fuel cell products and solutions incl. relevant equipment tools
  • Support for integration into vehicles, ships, trains as well as for stationary facility projects
  • Assistance in acceptance and approval of the fuel cell systems and plants
  • Support during commissioning of the fuel cell systems and plants
  • Maintenance and Service
PM - Dienstleistungen

You have questions about our hydrogen fuel cell products?
Contact us!

Phone: +49 (0) 89 / 127 62 65-11
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