Our Customer Service

Proton Motor attaches great importance to the reliability of our fuel cell systems and systems. In order to ensure that this can be provided for the customer, a service team consisting of service technicians and service engineers has been set up to provide the best possible support to all our customers.

Our service concept starts even before the delivery of the system. Before installation, the installation site is inspected.

For smooth functioning of the systems, we offer maintenance contracts in various forms. The maintenance contracts range from the standard, which includes the regular inspections, to the all-round carefree package. We offer you in a modular maintenance package, which we can adapt to your needs and wishes.

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We also provide operators, contractors or service partners with dedicated training designed to help you carry out the requisite service and maintenance activities on your own.

Service Hotline
Phone: 0800 / proton1 oder 0800 / 7768661
(free within germany)
Phone: +49 (0) 89 / 1276265-44 (from abroad)
On workdays from 08:00 o’clock to 18:00 o’clock
Mail: service@proton-motor.de

Reliable operation of the fuel cell systems and installations is our top priority. In order to ensure that this can be provided for the customer, a service team consisting of service technicians and service engineers has been set up to provide the best possible support to all our customers.

To our service team

Engineering

In order to meet your requirements, we offer you additional engineering services in addition to our fuel cell products. These include the detailed analysis of your inquiry and the following points:

  • Analysis of load and driving profiles
  • Creation of packaging studies
  • Creation of feasibility analysis
  • Development of customized systems and equipment
  • Support for integration into vehicles, ships and facilities
  • Assistance in the acceptance and approval of the systems
  • Support during the commissioning of the systems and complete systems
  • Maintenance and Service
PM - Dienstleistungen

You have questions about our customer service?
Contact us!

Phone: +49 (0) 89 / 1276265-11
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